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GST invoice format for an RO water purifier service business

An RO service bill needs to show which filters were replaced and whether the visit was under an AMC, because customers judge value by parts changed. Water filtering or purifying machinery and its parts fall under HSN 8421 at 18%, and repair and maintenance of household appliances under SAC 998715 at 18%. Beyond the basics, record the purifier model and serial number, input and output TDS readings, filters and membrane changed, AMC number and visit count, installation address and the next service due date.

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Sample ro water purifier service invoice

DescriptionHSN/SACQtyRate (₹)Taxable (₹)GST
RO+UV water purifier, 8 litre, wall-mounted, with installation84211 NOS12,500.0012,500.0018%
RO membrane 80 GPD, replacement84211 NOS1,800.001,800.0018%
Sediment and carbon filter set84211 SET900.00900.0018%
Annual maintenance contract, 3 services, filters extra9987151 YEAR1,500.001,500.0018%
Service visit charge, non-AMC9987151 VISIT350.00350.0018%
Taxable value₹17,050.00
GST (CGST + SGST, or IGST if inter-state)₹3,069.00
Invoice total₹20,119.00

Sample prices are illustrative. Check the GST rate for your exact item or service before billing.

Extra fields a ro water purifier service invoice needs

Purifier model and serial number
Write brand, model and serial. Filter kits differ by model, and the serial links the visit to the warranty or AMC record for that particular unit.
Input and output TDS readings
Measuring total dissolved solids before and after service shows the customer the purifier is working. Recording both readings on the bill justifies a membrane change and helps set the right TDS controller level.
Filters and membrane replaced
List each item changed: sediment filter, pre-carbon, post-carbon, RO membrane, UV lamp. Customers often suspect that filters were not actually changed; a named list with quantities answers that.
AMC plan and visit number
For AMC customers, show the plan, period and visit number, such as visit 2 of 3. It tells the customer which parts are covered and which are chargeable extra.
Next service due date
Purifiers need periodic filter replacement. Printing the next due date reminds the customer and gives the business a reason to contact them.
Installation address and water source
Bore well, municipal or tanker water changes how quickly filters clog. Recording the source helps explain frequent filter changes and supports the recommended service interval.

Standard GST invoice fields

Rule 46 of the CGST Rules applies to every tax invoice, including this one:

  • Supplier name, address and GSTIN
  • Consecutive invoice number (max 16 characters, unique for the year)
  • Date of issue
  • Customer name, address and GSTIN (if registered)
  • Place of supply with state name
  • HSN/SAC code per item
  • Description, quantity and unit
  • Taxable value after discounts
  • GST rate and CGST + SGST or IGST amounts
  • Signature or digital signature

Read more: HSN Codes and GST Rates for Electronics and Appliances · Billing for Service Businesses: Models, GST and Best Practice · What Is an HSN Code and Why Does Every GST Invoice Need One?

GST rules that matter for a ro water purifier service

Purifiers and parts under 8421

Heading 8421 covers filtering or purifying machinery and apparatus for liquids or gases, and is listed in the 18% schedule after 22 September 2025. A domestic RO purifier and its parts, such as membranes and filter cartridges designed for it, are classified with it. Pumps used in purifiers are generally classified under 8413 and adapters or SMPS units under 8504, both also at 18%, but use the supplier's HSN so your purchases and sales reconcile.

AMC plans as continuous supply

Annual maintenance plans are usually paid upfront for a year. Raise the invoice when the payment is received or the plan starts, at 18%. If the plan is comprehensive, filters replaced during visits are covered and need no separate invoice, although each visit should be recorded in a service report. If filters are extra, bill them at each visit with their HSN. Mixing the two models on one plan confuses customers and makes audits difficult.

Installation with a new purifier

Free installation bundled with a new purifier is part of the composite supply of the purifier at 18%. Extra fittings, such as a booster pump, extra pipe or a pre-filter, should be separate lines if charged. Where the business installs a purifier the customer bought online, the installation is a separate service, billed under the installation or repair codes at 18%.

Warranty replacements

During the manufacturer's warranty, authorised service partners replace parts free and bill the brand for labour. CBIC's Circular 195/07/2023 clarified that such free replacement parts are not a separate taxable supply to the customer. Independent service providers offering their own warranty on a repair should record free replacements against the original invoice.

Commercial plants

Larger RO plants for offices, hotels and factories are still under 8421 but are often installed with civil work and piping. Where the plant becomes part of a building's water system under a single contract, take advice on whether the job is a works contract.

Sale of purifiers through online marketplaces

Many RO dealers also sell purifiers on marketplaces and then send technicians to install them. The online sale is invoiced by the dealer as seller, with the order ID, and the marketplace collects TCS on it. The installation visit that follows is part of that composite sale if it was promised in the listing price, so a second invoice should not be raised for it. Only paid add-ons requested at the visit, such as a booster pump, are billed afresh.

Common billing mistakes

  • Writing 'service done, Rs 1,200' without listing which filters were changed, so the customer doubts the work.
  • Charging for filters during a comprehensive AMC visit when the plan already covers them.
  • Using the purifier heading for pumps and adapters bought under different HSNs, so the HSN summary does not reconcile.
  • Not recording TDS readings, leaving no evidence that a costly membrane replacement was needed.
  • Selling a purifier with 'free installation' and then charging a separate, untaxed installation fee in cash.

RO water purifier service GST invoice: FAQ

What is the GST rate on RO water purifiers?

18%. Filtering and purifying machinery for liquids, heading 8421, is in the 18% schedule.

What GST applies to RO filters and membranes?

Filters and membranes designed for the purifier are classified with it under 8421 at 18%.

Which SAC code applies to RO service?

998715, maintenance and repair of electrical household appliances, at 18%.

Should AMC be billed in one invoice for the year?

Yes, if the customer pays the full year upfront. Issue the invoice at 18% when payment is received, and record each visit in a service report.

How do I bill a housing society with many purifiers?

Raise one invoice per visit or per month to the society, listing each unit's flat or location, serial number and the parts replaced. If individual flat owners pay, bill them separately in their own names.

Sources: CBIC — Notification 9/2025-Integrated Tax (Rate), goods rate schedules · CBIC — Notification 9/2025-Central Tax (Rate), 17 Sep 2025 · CBIC tax information portal (notifications and SAC scheme) · GST Council — rate rationalisation press release, 56th meeting

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