Code and rate
Public relations is specifically included in business consulting services in the official SAC list, under 998312, in heading 9983. The rate notification taxes other professional, technical and business services at 18%, and the 56th GST Council's services annexure made no change. Paid advertising placed by the agency belongs under the advertising codes, so an agency that both earns media coverage and buys ad space should split them.
Retainers as continuous supply
Most PR is sold on monthly retainers. The invoice for each month must be issued on or before the payment due date fixed in the contract. Agencies that wait until the coverage report is ready, often weeks later, risk paying tax late. Fix a billing date in the contract, such as the first working day of the month, and invoice on that date.
Event costs inside PR projects
Launch events and press conferences involve venue, audio-visual, and catering for journalists. When the agency books and pays for them, they are part of its PR service and carry 18% on the full amount. The agency claims input credit on the vendors' bills where allowed. A client that wants venue costs outside the agency's invoice should contract the venue directly.
No payments to journalists
Gifts or payments to journalists for coverage are not a legitimate cost to bill and create compliance and reputational risk. PR invoices should describe outreach, content and events, not payments for editorial coverage.
Foreign clients
A foreign company hiring an Indian PR agency for Indian media coverage is receiving a service whose place of supply is generally its own location, so it can be an export under LUT, provided payment is in foreign exchange. Events held in India for the foreign client may fall under event place of supply rules instead, so treat event lines carefully.
TDS by corporate clients
Corporate clients usually deduct TDS on PR fees under section 194J or 194C. Agencies should reconcile the deductions monthly against each retainer invoice.
Crisis and reputation management
Crisis communication is billed differently from routine retainers: work is urgent, often round the clock, and priced by the hour or as a fixed crisis fee. The invoice should name the issue in neutral terms, the period of crisis support, the senior team hours and any monitoring or social listening tools used. Online reputation management that involves technical search or social media work may overlap with digital marketing, but it stays at 18% under 998312 when the core supply is communication advice. Keep confidential detail out of the invoice and refer to the engagement letter instead, because finance teams outside the communications function will see the bill.