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GST invoice format for a cloud or web hosting provider

A hosting provider's invoice should show the resources billed and the period: servers or virtual machines by size and hours, storage in GB, bandwidth, backups and support plans. Hosting and IT infrastructure provisioning is SAC 998315 at 18%, and managed infrastructure services are 998316. Usage-based billing needs the metering period and unit rates on each line. Indian business customers should be billed to their GSTIN for credit, while customers abroad can be treated as exports when the conditions are met.

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Sample cloud hosting provider invoice

DescriptionHSN/SACQtyRate (₹)Taxable (₹)GST
Virtual server, 4 vCPU and 16 GB RAM, Mumbai region, 720 hours998315720 NOS8.506,120.0018%
Block storage, SSD, 500 GB for one month998315500 NOS6.003,000.0018%
Outbound data transfer, 2 TB9983152000 NOS3.006,000.0018%
Managed backup and monitoring, monthly9983161 OTH4,500.004,500.0018%
Committed-use discount, October 20269983151 OTH-1,500.00-1,500.0018%
Taxable value₹18,120.00
GST (CGST + SGST, or IGST if inter-state)₹3,261.60
Invoice total₹21,381.60

Sample prices are illustrative. Check the GST rate for your exact item or service before billing.

Extra fields a cloud hosting provider invoice needs

Billing period
Cloud usage is metered by the hour or day. The start and end of the period place usage in the right month and match the customer's dashboard.
Resource and size
Virtual machine type, vCPU and RAM, storage class and region explain the rate applied to each line.
Metered quantity
Hours, GB-months or TB transferred should be printed as quantities, so the customer can check them against usage reports.
Account or subscription ID
Customers often have several accounts for projects or environments. The ID links usage to the right cost centre.
Credits and discounts
Committed-use discounts, promotional credits and SLA credits should appear as separate negative lines, reducing the taxable value.
Customer location and GSTIN
Business customers need their GSTIN on the invoice; for unregistered customers the state decides IGST or CGST and SGST, and foreign customers need their address for export treatment.

Standard GST invoice fields

Rule 46 of the CGST Rules applies to every tax invoice, including this one:

  • Supplier name, address and GSTIN
  • Consecutive invoice number (max 16 characters, unique for the year)
  • Date of issue
  • Customer name, address and GSTIN (if registered)
  • Place of supply with state name
  • HSN/SAC code per item
  • Description, quantity and unit
  • Taxable value after discounts
  • GST rate and CGST + SGST or IGST amounts
  • Signature or digital signature

Read more: SAC Codes for IT and Software Services Under GST · Export Invoice Under LUT: How to Bill Exports Without Paying IGST · Reverse Charge Mechanism Under GST: When the Buyer Pays the Tax · E-Invoice Applicability Limit: Who Crosses the ₹5 Crore Line

GST rules that matter for a cloud hosting provider

Code and rate

The official SAC list codes hosting and information technology infrastructure provisioning services at 998315 and IT infrastructure and network management at 998316. These are under heading 9983 and taxed at 18%. The September 2025 changes did not affect them. Domain registration and SSL certificates sold by a host also fall within its hosting supply at 18%.

Online services to consumers

Hosting supplied over the internet with minimal human intervention is an online information and database access or retrieval service, often called OIDAR. For Indian customers this changes little, as tax is charged at 18% as usual. For foreign providers supplying Indian consumers who are not registered, OIDAR rules require the foreign provider to register in India and pay IGST. Indian hosts selling to unregistered Indian customers simply charge GST at the customer's state of location.

Exports to foreign customers

An Indian host serving a customer located abroad, paid in foreign exchange, exports its service even though the servers are in India. File an LUT and invoice without IGST. Keep evidence of the customer's location, such as billing address and payment origin, since online sign-ups make location less obvious than for a consultancy client.

Reselling a larger cloud

Many Indian providers resell capacity from global clouds. The global provider's invoice to the reseller carries GST if issued from its Indian entity, or IGST payable by the reseller under reverse charge if imported. The reseller then charges 18% on its full price to the customer. Mapping each customer line to the purchase line helps reconcile credit.

Prepaid wallets and credits

Customers often top up a prepaid balance. Tax on a prepayment for services is due when the amount is received, so issue a receipt voucher on top-up and adjust it as usage is invoiced. Promotional credits given free do not create a taxable supply until consumed against a paid balance.

E-invoicing

Hosting companies above ₹5 crore of aggregate turnover must issue e-invoices with IRN to business customers. Automated monthly billing systems should call the Invoice Registration Portal for each B2B invoice before it is emailed.

Colocation and dedicated servers

Data centres also rent rack space, power and connectivity to customers who bring their own servers. Colocation is closer to infrastructure provisioning under 998315 than to renting of immovable property, and is taxed at 18%; the invoice should show racks or units, power commitment in kW, cross-connects and the term. Dedicated servers owned by the host and rented to one customer are also hosting services. Where hardware is sold outright to the customer, it is a supply of goods with its own HSN. Keeping these three models, colocation, dedicated rental and hardware sale, on distinct lines avoids misclassification and keeps the customer's asset register clean.

Common billing mistakes

  • Treating prepaid wallet top-ups as non-taxable until usage, though GST is due when the advance is received.
  • Missing reverse-charge IGST on capacity bought from a foreign cloud entity.
  • Billing a foreign customer with IGST for lack of an LUT, or zero-rating a customer whose location is in India.
  • Netting SLA credits off the price without a credit line or credit note, so the books and returns do not agree.

Cloud Hosting Provider GST invoice: FAQ

What is the GST rate on web hosting?

Hosting and IT infrastructure provisioning under SAC 998315 is taxed at 18%.

Is hosting for a foreign customer taxable?

Not if it qualifies as an export of services under LUT, even if the servers are in India.

How should usage-based charges be invoiced?

Show each resource with its metered quantity and unit rate for the billing period, with discounts as negative lines.

Is GST due on prepaid credits?

Yes, on paid top-ups when received. Free promotional credits are not taxed as they carry no consideration.

Which code applies to colocation?

Rack space with power and connectivity is generally billed as infrastructure provisioning under SAC 998315 at 18%.

Sources: PIB — Recommendations of the 56th GST Council (Annexure III, services rate changes) · GSTN — Official HSN/SAC master list (SAC_MSTR sheet) · GST Council — Notification 11/2017-CT(Rate), services rates (consolidated)

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